Federal Identity Credentialing Specialist

One Federal Solution; McAllen (TX); On-site; USD 42,000 - 65,000; Full time

Job summary

One Federal Solution is seeking Credentialing Specialists to support a large federal identity credentialing program across nationwide facilities. You will perform enrollment, issuance, activation, inventory management, and customer support while ensuring adherence to credentialing policies and security procedures.

The role involves managing appointments, handling lifecycle activities, and maintaining records with accuracy.

Qualifications

• High School Diploma required; four (4) years of directly related work experience may substitute for education.
• Experience providing administrative or operational support in a professional environment.
• Strong organizational, customer service, and communication skills.
• Ability to manage multiple priorities in a fast-paced environment.
• Ability to work independently while maintaining accuracy and attention to detail.
• Proficiency with Microsoft Office Suite.

Responsibilities

• Support day-to-day credentialing operations at assigned federal facilities.
• Assist with enrollment, issuance, activation, and maintenance of identification credentials.
• Manage daily appointments using the credentialing scheduling system.
• Issue and activate SmartID and access credentials.
• Perform credential lifecycle activities including rekey, PIN reset, and credential updates.
• Maintain credential inventory and accountability using inventory tools.
• Secure credentials in accordance with security requirements.
• Coordinate issuance and activation appointments with employees and contractors.
• Maintain accurate records of credential issuance, collection, and inventory activities.
• Support shipment of credentialing materials and activation kits as needed.
• Respond to applicant questions regarding credential status and issuance.
• Provide administrative support and scheduling for operational needs.
• Ensure compliance with credentialing policies, security procedures, and quality standards.

Skills

Administrative support

Customer service

Communication

Multitasking

Education

High School Diploma

Tools

Microsoft Office Suite

Job description

One Federal Solution is seeking Credentialing Specialists to support a large federal identity credentialing program across nationwide facilities. You will perform enrollment, issuance, activation, inventory management, and customer support while ensuring adherence to credentialing policies and security procedures.

The role involves managing appointments, handling lifecycle activities, and maintaining records with accuracy.