Federal Endpoint & Collaboration Services Lead

COMFORT SYSTEMS; Rockville (MD); On-site; USD 131,300 - 237,350; Full time

Job summary

Leidos in Rockville, MD seeks an experienced Endpoint Engineering and Collaboration Services Manager to lead multiple teams responsible for Microsoft 365, Entra ID/ICAM integrations, Intune, JAMF, Windows/macOS/iOS/Android endpoint management, and collaboration platforms. This is an enterprise end-user technology leadership role in a regulated environment.

The candidate will own roadmaps, standards, and deliverables, provide Tier 3 escalation support, and coordinate with program management,

Qualifications

• Bachelor's degree and 12+ years of combined IT and IT engineering experience.
• 5+ years of experience leading engineering teams, technical leads, or senior engineers responsible for enterprise end‑user services, endpoint platforms, collaboration services, identity integrations, Microsoft 365 engineering, or closely related infrastructure services.
• Current Public Trust clearance or higher.

Responsibilities

• Lead multidisciplinary engineering teams responsible for enterprise endpoint, Microsoft 365/Azure, ICAM, mobility, and collaboration services supporting a federal customer.
• Own engineering roadmaps, backlog prioritization, resource planning, technical standards, risk management, operational readiness, and customer-facing status reporting across endpoint and collaboration portfolios.
• Oversee Windows endpoint engineering, including Microsoft Intune, Autopilot, Windows Update for Business, BitLocker policy, secure configuration, vulnerability remediation, patching, and compliance baselines.
• Oversee macOS endpoint engineering, including JAMF, macOS configuration management, Platform SSO, patching, secure baselines, lifecycle management, and integration with Microsoft cloud identity services.
• Oversee mobile device engineering for iOS and Android, including MDM/EMM policy, patching, compliance, STIG alignment, and government-furnished equipment support.
• Provide leadership for Microsoft 365 engineering, including Microsoft M365 apps, Exchange Online, Purview, tenant service changes, and collaboration governance.
• Partner with identity engineering teams on Entra ID, Conditional Access, SSO, ADFS-to-Entra migration, identity governance, and identity-related endpoint impacts.
• Oversee UCC/VTC engineering activities involving Cisco Call manager, Microsoft Teams, conference room technologies, and collaboration platform modernization.
• Maintain and oversee lab and test environments used to evaluate endpoint, Microsoft 365, identity, collaboration, patching, and security configuration changes before enterprise rollout.
• Serve as a senior technical escalation point for Tier 3 engineering issues, cross-team dependencies, operational risks, and customer‑impacting incidents.
• Provide technical leadership, mentorship, performance management, and delivery oversight for engineering staff, team leads, and senior engineers.
• Ensure engineering deliverables, runbooks, architecture diagrams, implementation plans, operational procedures, and contract deliverables are accurate, timely, and aligned to federal requirements.
• Ensure adherence to federal cybersecurity requirements, compliance frameworks, change management processes, and applicable SLAs.
• Drive modernization, automation, and process improvement using PowerShell, Microsoft Graph, Intune automation, Jira reporting, and repeatable engineering practices.
• Coordinate regularly with the Program Manager, HHS customer, cross‑functional engineering teams, operations teams, security teams, and other contractor partners to support mission outcomes and modernization initiatives.

Skills

Leadership

End-user services

Microsoft 365

Entra ID

Intune

JAMF

Tier 3 support

Education

Bachelor's degree

Tools

PowerShell

Microsoft Graph

Jira

Bash

Job description

Leidos in Rockville, MD seeks an experienced Endpoint Engineering and Collaboration Services Manager to lead multiple teams responsible for Microsoft 365, Entra ID/ICAM integrations, Intune, JAMF, Windows/macOS/iOS/Android endpoint management, and collaboration platforms. This is an enterprise end-user technology leadership role in a regulated environment.

The candidate will own roadmaps, standards, and deliverables, provide Tier 3 escalation support, and coordinate with program management,