Federal Credentialing Specialist — Identity & Access Ops

One Federal Solution; Connecticut; Hybrid; USD 52,000 - 68,000; Full time

Job summary

One Federal Solution is seeking Credentialing Specialists to support a large federal identity credentialing program. The Credentialing Specialist will perform credential enrollment, issuance, activation, and related tasks at federal facilities nationwide.

Responsibilities include managing the scheduling system, maintaining inventory, ensuring security compliance, and providing customer support while upholding policies and quality standards.

Qualifications

• High School Diploma required or equivalent.
• Four (4) years of directly related work experience may substitute for education.
• Proficiency with Microsoft Office Suite and basic administrative tasks.

Responsibilities

• Support day-to-day credentialing operations at assigned federal facilities.
• Assist with enrollment, issuance, activation, and maintenance of identification credentials.
• Manage daily appointments using the credentialing scheduling system.
• Issue and activate SmartID and access credentials.
• Perform certificate rekey, PIN reset, credential updates, and other lifecycle activities.
• Maintain credential inventory and accountability using inventory tools.
• Secure credentials in accordance with security requirements.
• Coordinate issuance and activation appointments with employees and contractors.
• Maintain accurate records of issuance, collection, and inventory activities.
• Fulfill Registrar, Activator, and Card Custodian responsibilities as assigned.
• Support shipment of credentialing materials and activation kits as needed.
• Respond to applicant questions regarding credential status and issuance.
• Provide administrative support, documentation management, scheduling, and operational support.
• Ensure compliance with credentialing policies, security procedures, and quality standards.

Skills

Organizational skills

Customer service

Communication skills

Multitasking

Attention to detail

Education

High School Diploma

Tools

Microsoft Office Suite

Job description

One Federal Solution is seeking Credentialing Specialists to support a large federal identity credentialing program. The Credentialing Specialist will perform credential enrollment, issuance, activation, and related tasks at federal facilities nationwide.

Responsibilities include managing the scheduling system, maintaining inventory, ensuring security compliance, and providing customer support while upholding policies and quality standards.