Federal Credential Program Manager (ICAM/HSPD-12)

ISN; Washington (District of Columbia); On-site; USD 140,000 - 180,000; Full time

Benefits offered by this job

Medical coverage

401(k) plan

Paid time off

Disability insurance

Life insurance

Professional growth

Job summary

ISN is seeking an experienced Program Manager to oversee the federal credential issuance and maintenance program supporting HSPD-12 requirements. The role serves as the primary liaison with Government stakeholders and provides leadership, oversight, and strategic direction for contract operations.

Responsibilities include leading credential lifecycle activities, coordinating with ICAM HQ in Washington DC, and ensuring compliance with NIST, FIPS 201, and agency policies.

Qualifications

• Knowledge of HSPD-12, FIPS 201, PIV credentials and ICAM principles.
• Ability to manage multiple priorities while meeting deadlines and performance objectives.
• Experience leading cross-functional teams in a high-volume, multi-location environment.
• Must be able to obtain and maintain a Public Trust clearance or higher as required by the contract.
• Must be a U.S. Citizen.

Responsibilities

• Provide overall program leadership for credential issuance, maintenance, and identity verification operations.
• Serve as primary interface between Government and contractor personnel.
• Oversee credential lifecycle activities including enrollment, activation, maintenance, renewal, and revocation.
• Lead program reviews, status meetings, and executive briefings with Government stakeholders.
• Monitor KPIs and drive process improvements to increase efficiency and customer satisfaction.

Skills

Program management

Leadership

Stakeholder management

Communication

Problem solving

Education

Bachelor's degree

PMP certification

Tools

Microsoft Office Suite

Project management tools

Job description

ISN is seeking an experienced Program Manager to oversee the federal credential issuance and maintenance program supporting HSPD-12 requirements. The role serves as the primary liaison with Government stakeholders and provides leadership, oversight, and strategic direction for contract operations.

Responsibilities include leading credential lifecycle activities, coordinating with ICAM HQ in Washington DC, and ensuring compliance with NIST, FIPS 201, and agency policies.