Senior Credentialing & ICAM Program Manager

ISN Corp; Washington (District of Columbia); On-site; USD 110,000 - 165,000; Full time

Job summary

ISN Corporation in Washington, DC is seeking an experienced Program Manager to lead the HSPD-12 credentialing program, oversee identity verification, and ensure contract operations meet government standards.

The role interfaces with government stakeholders as the primary liaison, directs credential lifecycle activities, coordinates dispersed teams, and drives performance metrics, risk management, and regulatory compliance across multiple sites.

Qualifications

• Bachelor's degree in a related field required.
• 10+ years of program or project management experience.
• 5+ years of credentialing/identity management or related federal security programs.
• Experience managing geographically dispersed teams.
• U.S. Citizenship and ability to obtain Public Trust clearance.

Responsibilities

• Provide program leadership for credential issuance, maintenance, and identity verification operations.
• Serve as primary interface between Government and contractor personnel.
• Oversee daily operations to ensure contract requirements, performance standards, and quality expectations are met.
• Manage credential lifecycle activities including enrollment, issuance, activation, maintenance, renewal, replacement, suspension and revocation.
• Lead program reviews, status meetings, and executive briefings with Government stakeholders.
• Monitor KPIs and drive process improvements to increase efficiency and customer satisfaction.

Skills

Program management leadership

Stakeholder liaison

Contract management

Quality assurance

Operational risk management

Education

Bachelor's degree

Tools

Microsoft Office Suite

PM tools

Job description

ISN Corporation in Washington, DC is seeking an experienced Program Manager to lead the HSPD-12 credentialing program, oversee identity verification, and ensure contract operations meet government standards.

The role interfaces with government stakeholders as the primary liaison, directs credential lifecycle activities, coordinates dispersed teams, and drives performance metrics, risk management, and regulatory compliance across multiple sites.