Federal Case Manager Supervisor — Lead with Impact

Voatx; Hutchins (TX); On-site; USD 55,000 - 70,000; Full time

Benefits offered by this job

Healthcare

Retirement plan

Education assistance program

Employee discounts

Paid time off

Job summary

Volunteers of America Texas seeks a Federal Case Manager Supervisor to lead the team in Hutchins, TX. The role focuses on supervising Federal Case Managers, coordinating client intake, and ensuring high-quality service plans across sites.

The supervisor will develop performance metrics, review assessments, and respond to crises while coordinating essential services for clients in need. A Bachelor's degree in a relevant field and experience in human services are required.

Qualifications

• Bachelor's Degree in social, human services, criminal justice or behavioral science.
• Minimum of one year experience in human services, corrections or community based services.
• Or a combination of education and work experience; exchange one year of work for one year of education.
• Or a minimum of five years’ experience in lieu of education.

Responsibilities

• Directly supervises and manages Federal Case Managers.
• Works with staff to develop objective performance measurements across all sites.
• Coordinates intake and orientation of new clients within established time frames.
• Conducts and/or coordinates client assessments to determine needs and service plans.
• Utilizes assessment data to determine the focus of an offender’s pursuits in the RRC, LSI-R, PREA, i.e. employment, educational/vocational training, volunteer work, etc.
• Utilizes assessment data and input from resident and staff to determine if resident has any special needs.
• Monitors and notifies staff of potential psychological crisis with individual clients.
• Assumes On-Call Supervisor responsibilities as directed.

Skills

People supervision

Client assessments

Policy compliance

Education

Bachelor's Degree in social, human services, criminal justice or behavioral science

Job description

Volunteers of America Texas seeks a Federal Case Manager Supervisor to lead the team in Hutchins, TX. The role focuses on supervising Federal Case Managers, coordinating client intake, and ensuring high-quality service plans across sites.

The supervisor will develop performance metrics, review assessments, and respond to crises while coordinating essential services for clients in need. A Bachelor's degree in a relevant field and experience in human services are required.