Federal Case Manager Supervisor - Hutchins

Voatx; Hutchins (TX); On-site; USD 55,000 - 70,000; Full time

Benefits offered by this job

Healthcare

Retirement plan

Education assistance program

Employee discounts

Paid time off

Job summary

Volunteers of America Texas seeks a Federal Case Manager Supervisor to lead the team in Hutchins, TX. The role focuses on supervising Federal Case Managers, coordinating client intake, and ensuring high-quality service plans across sites.

The supervisor will develop performance metrics, review assessments, and respond to crises while coordinating essential services for clients in need. A Bachelor's degree in a relevant field and experience in human services are required.

Qualifications

• Bachelor's Degree in social, human services, criminal justice or behavioral science.
• Minimum of one year experience in human services, corrections or community based services.
• Or a combination of education and work experience; exchange one year of work for one year of education.
• Or a minimum of five years’ experience in lieu of education.

Responsibilities

• Directly supervises and manages Federal Case Managers.
• Works with staff to develop objective performance measurements across all sites.
• Coordinates intake and orientation of new clients within established time frames.
• Conducts and/or coordinates client assessments to determine needs and service plans.
• Utilizes assessment data to determine the focus of an offender’s pursuits in the RRC, LSI-R, PREA, i.e. employment, educational/vocational training, volunteer work, etc.
• Utilizes assessment data and input from resident and staff to determine if resident has any special needs.
• Monitors and notifies staff of potential psychological crisis with individual clients.
• Assumes On-Call Supervisor responsibilities as directed.

Skills

People supervision

Client assessments

Policy compliance

Education

Bachelor's Degree in social, human services, criminal justice or behavioral science

Job description

Volunteers of America Texas

Federal Case Manager Supervisor - Hutchins

Hutchins, TX 75141

VOA – Texas

Are you looking for a job that makes a difference? Do you have a passion for helping others? We may be the right organization for you: VOA - Texas.

Location: Hutchins, TX

Status: Full Time

Why you’ll love working with VOA-Texas:

• Reliable hours: We will provide a dependable schedule you can count on.
• Career advancement: Our variety of programs allows for many opportunities for growth and development. Opportunities range from administrative positions, service coordinators, property management and more!
• Benefits: Our wide range of benefits include healthcare, a retirement plan, education assistance program, employee discounts, paid time off, plus more!

Day-To-Day

• Directly supervises and manages Federal Case Managers.
• Works with staff to develop objective performance measurements across all sites, to ensure consistent, high-quality evaluation and goal setting for all employees.
• Coordinates intake and orientation of new clients within established time frames.
• Conducts and/or coordinates client assessments to determine needs and service plans.
• Utilizes assessment data to determine the focus of an offender’s pursuits in the RRC, LSI-R, PREA, i.e. employment, educational/vocational training, volunteer work, etc.
• Utilizes assessment data and input from resident and staff to determine if resident has any special needs for services, e.g., significant medical or mental issues, substance abuse treatment, specialized counseling, or other needs that could be served by community resources.
• Monitors and notifies staff of potential psychological crisis with individual clients that may affect the operation of the program or the facility.
• Assumes On-Call Supervisor responsibilities as directed.

Qualifications

Bachelor's Degree in social, human services, criminal justice or behavioral science. A minimum of one year experience in human services, corrections or community based services. Or a combination of education and work experience - exchange one year of work experience for one year of academic education. Or a minimum of five years’ experience in lieu of education.

Valid Texas Driver's License, clear MVR and ability to be insured.

EEO

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