Federal Account Program Manager - Strategic Adoption Lead

Collibra Inc.

United States

On-site

USD 104,000 - 130,000

Full time

8 days ago

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Benefits offered by this job

Bonus potential

Equity

Flex Fund

401k

Job summary

Collibra is seeking an Account Program Manager for the CPS team to be the strategic partner and relationship manager for federal customers, driving adoption and value from Collibra's solutions while coordinating with Services and GTM teams.

You will bridge customer mission needs with our software, guide onboarding, deployment, upgrades, and ongoing operations, and lead cross-functional discussions to safeguard account health and renewal readiness.

Qualifications

5+ years in a technical, customer-facing role with federal government experience.
Experience supporting U.S. federal government customers (civilian, DoD, or IC).
Strong communication, organization and stakeholder management skills.
Ability to work in regulated or high-security environments.
U.S. citizen residing on U.S. soil.

Responsibilities

Serve as primary point of contact for assigned federal accounts and manage relationships with stakeholders and partners.
Coordinate onboarding, deployment, upgrades, and ongoing operations to safeguard account health.
Lead planning, project management, and status updates across multiple concurrent projects.
Identify risks, drive mitigation, and advocate for customer needs to influence product roadmap.
Escalation prevention and cross-functional resolution with Support, Product, and Engineering.