Public Sector Account Program Lead

Collibra; Northern (KY); Hybrid; USD 104,000 - 130,000; Full time

Benefits offered by this job

Flex Fund monthly stipend

Pension/401k plans

Equity for eligible roles

Competitive compensation and benefits

Job summary

Collibra CPS Account Program Manager role focuses on serving as the strategic partner for Federal customers, aligning Collibra’s services with client goals, and driving adoption and value across the customer journey.

You will coordinate with sales, services, support, and engineering to safeguard account health, revenue, and satisfaction while leading cross-functional initiatives and ensuring on-time delivery of projects.

Qualifications

• 5+ years in a technical customer-facing role.
• Experience supporting U.S. federal government customers.
• Ability to translate customer needs into actionable actions for cross-functional teams.
• Strong communications and stakeholder management.
• Knowledge of FedRAMP and NIST 800-53 security controls.
• Experience with cloud platforms (AWS, Azure, or GCP), GovCloud preferred.

Responsibilities

• Own and manage relationships with assigned federal accounts.
• Coordinate onboarding, deployment, upgrades, and ongoing operations.
• Lead planning, risk management, and project tracking across teams.
• Provide regular status updates to customers and internal leadership.
• Advocate for customer needs to influence product roadmap.
• Manage escalations and coordinate cross-functional resolution.

Skills

Relationship management

Federal government experience

Enterprise software knowledge

Communication skills

Security/compliance awareness

Tools

AWS

Azure

GCP

GovCloud

Job description

Collibra CPS Account Program Manager role focuses on serving as the strategic partner for Federal customers, aligning Collibra’s services with client goals, and driving adoption and value across the customer journey.

You will coordinate with sales, services, support, and engineering to safeguard account health, revenue, and satisfaction while leading cross-functional initiatives and ensuring on-time delivery of projects.