FEC & Attractions Operations Manager

Elevate Entertainment Group; Forney (TX); On-site; USD 62,000 - 88,000; Full time

Benefits offered by this job

401(k) Retirement Plan

Medical, Dental, and Vision

Pet Insurance

Cast Member Perks – discounts on Movie

Competitive Pay and Growth

Job summary

Elevate Entertainment Group, based in Austin and operating Elevate Cinemas, EVO Entertainment, and Elevate Rewards, seeks a FEC Manager to lead our entertainment centers. This role focuses on overseeing arcade, bowling, and redemption operations while driving guest engagement and revenue through promotions and events.

You will hire and mentor staff, ensure safety and maintenance of attractions, and stay current with industry trends to elevate the guest experience across our venues.

Qualifications

• Bachelor's degree preferred.
• State alcohol-server certification required.
• Manager ServSafe Certification required.
• Proven experience in FEC management or related role.

Responsibilities

• Oversee all aspects of gaming and attractions within the FEC (arcade, bowling, redemption store).
• Develop and implement revenue and guest engagement strategies, including promotions and events.
• Ensure equipment maintenance, cleanliness, and safety compliance.
• Hire, train, and supervise gaming/attractions staff, ensuring high guest service standards.
• Monitor inventory and replenish prizes and supplies as needed.
• Analyze sales/attendance data to identify trends and opportunities.
• Research new games and attractions to enhance guest experience.

Skills

Leadership

Organizational skills

Communication skills

Problem solving

Flexibility (evenings/weekends)

Education

Bachelor's degree in Business Administration

Manager ServSafe Certification

State alcohol-server certification

Job description

Elevate Entertainment Group, based in Austin and operating Elevate Cinemas, EVO Entertainment, and Elevate Rewards, seeks a FEC Manager to lead our entertainment centers. This role focuses on overseeing arcade, bowling, and redemption operations while driving guest engagement and revenue through promotions and events.

You will hire and mentor staff, ensure safety and maintenance of attractions, and stay current with industry trends to elevate the guest experience across our venues.