FDS Field Service Engineer

JBT; United States; Remote; USD 50,000 - 90,000; Full time

Job summary

Join a forward-thinking organization that is committed to transforming the future of food technology. This role offers the chance to work remotely while utilizing your advanced mechanical and automation skills to install and repair cutting-edge linear filler equipment. You'll be at the forefront of customer service, providing training and troubleshooting expertise across the Americas. With a strong emphasis on collaboration and continuous improvement, you will have opportunities for career growth and skill development, supported by a comprehensive benefits package. Embrace the chance to make a significant impact in a stable and values-driven company.

Benefits

Excellent health and welfare benefits

Medical coverage via United Healthcare

Dental coverage via Delta Dental

Vision coverage via VSP

Paid holidays and vacation

401(k) retirement plan

Employee discounts on various products and services

Overtime opportunities

Qualifications

• Advanced mechanical, automation, and food processing expertise required.
• Technical degree preferred for installation and repair of equipment.

Responsibilities

• Install and repair linear filler equipment, providing training and troubleshooting.
• Conduct preventive maintenance and emergency repairs at customer sites.
• Coordinate contractor work and maintain inspection records.

Skills

Mechanical Expertise

Automation Knowledge

Food Processing Expertise

Troubleshooting Skills

Customer Service

Education

Technical Degree in Engineering or Related Field

Tools

CAD Software

P&ID Interpretation

Job description

Overview

At JBT Marel Corporation, what we do matters. We recognize that our employees' contributions are key to our business success.

Our purpose is to transform the future of food, guiding our vision to be the global leader in food and beverage technology. We aim to harness the full power of JBT Marel to partner with our customers and pioneer sustainable innovation.

Our values define who we are at our best: Create with Collaboration, Serve with Integrity, Grow with Excellence, and Advance with Innovation.

You will report to the JBT Marel NA F&D Customer Care Sales/Service Manager.

The Opportunity

About the Job

We seek a remote candidate in the upper Midwest, preferably Wisconsin, to work on our linear filler equipment. The role involves installing and repairing this equipment, requiring advanced mechanical, automation, and food processing expertise.

• Provide basic and advanced training across the Americas for aseptic processes and Linear Filler procedures.
• Troubleshoot and diagnose equipment issues, performing repairs or recommending solutions to clients.
• Perform emergency or unscheduled repairs; be available for customer care at short notice.
• Conduct regular preventive maintenance, including inspections and minor repairs, in coordination with clients.
• Offer advisory services during installation, servicing, and repair visits, including instructing third parties and conducting quality reviews.
• Coordinate contractor work at customer sites.
• Read and interpret equipment manuals, electrical and mechanical CAD drawings, P&ID's, and flow schemes.
• Prepare and submit inspection, service, time, and expense reports weekly.
• Inspect operational parts to ensure they meet expected tolerances.
• Maintain inspection records, analyze trends, and implement corrective actions.
• Recommend equipment modifications to prevent future issues and advise clients on parts replacement.
• Coordinate with customers regarding commissioning status daily.
• Respond to customer service, emergency, and breakdown calls, including after-hours as needed.
• Provide technical expertise for running bottle and machine validations through FDA authorities in the U.S.
• Troubleshoot during installation and commissioning at customer sites.

Why is JBT a Great Place to Work?

We are a stable organization grounded in values: Integrity, Accountability, Continuous Improvement, and Teamwork, with extensive experience with our customers.

Being part of a large global organization offers opportunities for skill development and career growth worldwide. We also support employees' formal education through reimbursement programs.

• Excellent health and welfare benefits
• Medical coverage via United Healthcare
• Dental coverage via Delta Dental
• Vision coverage via VSP
• Paid holidays and vacation
• 401(k) retirement plan
• Employee discounts on various products and services

Most Field Service roles offer overtime opportunities to boost annual income!