FBO Concierge & Customer Service Specialist

All Aviation Jobs; Greer (SC); On-site; USD 25,000 - 32,000; Full time

Job summary

All Aviation Jobs is hiring an FBO Customer Service Representative in Greer, SC to deliver full concierge service to FBO customers. You will handle reservations, arrange travel, and coordinate with Line Service while maintaining records and invoices.

This is a full-time, non-exempt on-site position with a typical hourly range of $18.45–$23.07. The role requires at least a high school diploma and 1 year of in-person customer service, with a focus on accuracy, courtesy, and problem-solving while

Qualifications

• 1 year of face-to-face customer service experience.
• Desire to learn industry regulations and procedures.
• Hospitality or FBO experience preferred.

Responsibilities

• Answers incoming telephone lines, greets arriving customers and provides general information and assistance at the FBO Customer Service Desk.
• Communicates and coordinates requested services with FBO Line Service personnel.
• Generates accurate invoices for services provided and processes financial transactions.
• Maintains records of financial transactions that occur on shift.
• Arranges for customer travel, hotel reservations, auto rental, entertainment and other varied requirements.
• Tracks aircraft arrivals and assures prompt Line Service coordination via delivery of accurate and timely information.
• Works overtime hours as needed.
• Observes all safety, environmental and general housekeeping rules and policies.
• Performs other duties as assigned.

Skills

Customer service

Verbal communications

Interpersonal relations

Prioritization & organization

Education

High School Diploma or GED

Tools

Microsoft Word

Microsoft Excel

Outlook

Internet

Job description

All Aviation Jobs is hiring an FBO Customer Service Representative in Greer, SC to deliver full concierge service to FBO customers. You will handle reservations, arrange travel, and coordinate with Line Service while maintaining records and invoices.

This is a full-time, non-exempt on-site position with a typical hourly range of $18.45–$23.07. The role requires at least a high school diploma and 1 year of in-person customer service, with a focus on accuracy, courtesy, and problem-solving while