FBI Program Analyst V - Operational Support Section Front Office (OSSFO)

The Bureau For International Narcotics; Washington (District of Columbia); On-site; USD 90,000 - 130,000; Full time

Job summary

ATSG Corporation in Washington, DC, seeks a Program Analyst V for the FBI contract to provide administrative support and IT program assistance within the OSSFO. You will work with the IT PM, handling project support, equipment tracking, and user accounts, while coordinating policy interpretation and reporting.

Requirements include TS clearance, five years of related experience, and strong IT terminology knowledge.

Qualifications

• Top Secret Security Clearance.
• Bachelor’s degree from an accredited university.
• U.S. Citizen.
• Minimum of five (5) years of work experience in the related field.
• Strong interpersonal/liaison skills and be proficient in Information Technology terminology.
• Must work well in a high-stress environment.
• Working knowledge of IT/computers, computer applications and mobile devices.
• Must be willing to complete a CI Poly.

Responsibilities

• Provide Management Analysis and IT support to Legat and overseas personnel as needed relative to operation and maintenance of mobile devices for IOD.
• Manage and manipulate data in automated databases related to compliance and accountability and FBI investigative priorities.
• Research and analyze existing policies, reports, files, guidelines, directives, laws, statutes, objectives, operations, and resources.
• Transfer user accounts in response to System Access Requests (SARs).
• Provide Limited Registration Authority (LRA) services to overseas personnel.
• Train new Trusted Agent (TA) personnel to the NSS-PKI objective.
• Interpret, clarify, coordinate, implement, and/or recommend policies, procedures, instructions, and requirements.
• Prepare and deliver briefings and presentations to management officials; compose memoranda and analytical reports.

Skills

Interpersonal skills

IT terminology

High-stress work

Clear communication

Education

Bachelor's degree

Job description

FBI Program Analyst V - Operational Support Section Front Office (OSSFO)

• WASHINGTON, DC

FBI Program Analyst V - Operational Support Section Front Office (OSSFO)

Location: Washington, DC

Remote Work: No

Clearance: Top Secret (TS)

Work Status: Full-Time

Travel Requirements: None.

Applications submitted by 08/14/2026 will receive full consideration. Candidates applying after this date may still be reviewed and will remain in our talent pipeline for future opportunities.

Position Description

ATSG Corporation is presently interviewing candidates for a Program Analyst V position for a FBI contract need in Washington, D.C. As a team member on the Operational Support Section - Front Office (OSSFO), the Program Analyst V will work closely with the IOD Information Technology Program Manager (IT PM) and will provide a detailed synopsis of analysis and research to assist the IT PM in furthering the IOD mission as it relates to overall technological issues. The Program Analyst V provides administrative support to the IT PM for all projects and assists with all IOD and legal attaché (legat) equipment (i.e. updating equipment, support calls for issues and issuing/tracking phones); this is a close one-on-one dynamic. The Operational Support Section Front Office (OSSFO) requires highly skilled administrative support services that enhance the FBI’s ability to meet its mission in IOD.

Duties and Responsibilities

• Provide Management Analysis and Information Technology support to Legat and other overseas personnel as needed relative to the operation and maintenance of mobile devices on behalf of IOD.
• Manage and manipulate data in a variety of automated databases as it relates to compliance and accountability, and/or the FBI’s investigative priorities.
• Research and analyze existing policies, reports, files, guidelines, directives, laws, statutes, objectives, operations, and available resources.
• Transfer user accounts in response to System Access Requests (SARs).
• Provide Limited Registration Authority (LRA) services to permanently assigned overseas personnel as well as TDY personnel.
• Train new Trusted Agent (TA) personnel to the NSS-PKI objective.
• Interpret, clarify, coordinate, implement, and/or recommend policies, procedures, instructions, and requirements for the organization/program.
• Prepare and deliver briefings and presentations to management officials. Compose memoranda, executive summaries, analytical narratives, detailed statistical or descriptive reports, and/or concise graphs/charts in order to present sound recommendations.
• Prepare reports that present findings, cite applicable policies, identify causative situations, and recommend corrective actions.
• Evaluate, research, and prepare complete and concise responses to in-depth inquiries, reports, and other matters.
• Assist in the development of manuals, guides, and information packages.
• Compile and analyze disparate data for reporting and make recommendations to management on discrepancies.
• Analyze policies and procedures to determine the impact on and effect of such regulations on current and future operations.
• Maintain property records including but not limited to the Asset Management System (AMS).
• Revise methods for collecting data; develop and/or adopt new productivity measures.
• Arrange and conduct meetings with external representatives to review their respective organization's programs, functions, operational practices, organizational plans, policies, procedures, and prior evaluations.
• Contractor must have the ability to communicate clearly and effectively, both orally and in writing, in order to tactfully and persuasively advise and guide executive management relative to a variety of issues which can be delicate in nature; make presentations; and prepare complete, clear, and concise formal and informal reports, correspondence, briefings, charts, tables, and graphs that are distributed throughout the Bureau.

Minimum Qualifications

• Top Secret Security Clearance.
• Bachelor’s degree from an accredited university.
• Must be a U.S. Citizen.
• Minimum of five (5) years of work experience in the related field.
• Strong interpersonal/liaison skills and be proficient in Information Technology terminology.
• Must work well in a high-stress environment.
• Working knowledge of IT/computers, computer applications and mobile devices.
• Must be willing to complete a CI Poly

About ATSG

ATSG Corporation is a Veterans Affairs (VA) CVE-Certified Service-Disabled Veteran-Owned Small Business (SDVOSB) based in Fairfax, VA with branch offices throughout Central America. Since 2004, ATSG has successfully deployed its experience and expertise to support the most challenging and complex projects for various Federal agencies. Our robust portfolio includes cutting-edge technical solutions and professional support in Program Management, Consulting, Operations and Planning Support, Training and Advisory Services, and IT and Knowledge Management. We take pride in our proven dedication to providing expert assistance to our government partners. ATSG provides a variety of services within the Intelligence Community and is experienced in areas such as Mobility, Enterprise Architecture, Data Processing, Law Enforcement Mission Support, and Acquisition Support. Our products may be diverse, but the results are one and the same—on schedule, on budget, and completed with superior quality. As an organization, we are consistently expanding our global footprint in the contracting community. We work hard to honor our commitment to our clients while ensuring our employees feel secure and empowered in their work. We take excellent care of our team, so they may have the freedom and confidence to focus on their missions and provide nothing but the best output on the work site and at home.

ATSG Corporation is an equal employment opportunity/affirmative action employer, our applicants and employees are protected from discrimination. Visit https://www.eeoc.gov/ for more information. Equal access to programs, services and employment is available to all persons. Those applicants requiring reasonable accommodation to the application and/or interview process should notify a representative of the Human Resources Department. To comply with Federal law, ATSG Corporation participates in E-Verify. Successful candidates must pass the E-Verify process after hire.

This contractor and subcontractor shall abide by the requirements of 41 CFR 60-300.5(a) and 60-741.5(a). These regulations prohibit discrimination against qualified individuals on the basis of protected veteran status or disability and require affirmative action by covered prime contractors and subcontractors to employ and advance in employment qualified protected veterans and individuals with disabilities. To comply with Federal law, ATSG Corporation participates in E-Verify. Successful candidates must pass the E-Verify process after hire.