Fast-Paced Casino Security Dispatcher

MGM Resorts International; United States; In loco; USD 26.000 - 34.000; Tempo pieno

Vantaggi offerti da questo lavoro

Wellness programs

Employee discounts

Free meals

Free parking

Health & income protection

Development opportunities

Descrizione del lavoro

MGM Resorts International in Las Vegas is seeking a Security Dispatcher to play a pivotal role in protecting guests, team members, and property. You will serve as the central communications hub for security operations, monitoring calls, radios, and alarms, and coordinating responses to incidents.

The ideal candidate has experience in security dispatch or emergency communications within fast-paced environments such as hotels or casinos.

Competenze

• Must be 21 years of age or older.
• Previous experience in security dispatch, emergency communications, hotel or casino operations, or a similar fast-paced environment.
• Flexibility to work Day, Swing, or Grave shifts, including weekends and holidays.

Mansioni

• Monitor and respond to incoming calls, radio communications, security alarms, and requests for assistance, prioritizing incidents based on urgency.
• Dispatch and coordinate Security personnel in response to emergencies, incidents, guest concerns, and daily operational needs.
• Operate two-way radios, telephones, and other communication systems to relay critical information and coordinate responses between Security personnel, management, and other departments
• Maintain accurate dispatch logs, incident records, and communication reports using established systems and procedures
• Collaborate with Security leadership, Surveillance, Engineering, and other departments to communicate operational concerns and coordinate timely responses
• Follow established emergency response procedures while maintaining clear, professional communication and confidentiality
• Maintain accurate, real-time logs of communications, security incidents, emergencies, and daily activities, ensuring detailed documentation for reporting and follow-up
• Support security investigations by locating, reviewing, and retrieving relevant surveillance footage to assist with evidence identification and incident resolution.

Conoscenze

Security dispatch

Emergency communications

Fast-paced environment

Hotel/casino ops

Strumenti

Two-way radios

Communication systems

Descrizione del lavoro

MGM Resorts International in Las Vegas is seeking a Security Dispatcher to play a pivotal role in protecting guests, team members, and property. You will serve as the central communications hub for security operations, monitoring calls, radios, and alarms, and coordinating responses to incidents.

The ideal candidate has experience in security dispatch or emergency communications within fast-paced environments such as hotels or casinos.