Fast-Paced Car Wash Associate: Service & Upsell

Loop Neighborhood; Oceanside (CA); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Fuel discount 0.10/gal

Fuel discount 0.30/gal

Fuel discount 0.40/gal

Weekly fuel cap 20 gal

Job summary

Loop Neighborhood Market is seeking an Express Car Team Member to deliver top‑tier customer service, assist customers with wash package selections, and upsell additional services. The role also involves maintaining a clean car wash environment, operating and troubleshooting wash equipment, and following safety protocols.

You will work in a fast-paced setting, coordinate with team members, and participate in ongoing training to ensure exceptional store operations and customer experience.

Qualifications

• Must be able to work a flexible schedule.
• Ability to read, understand, and write in English.
• Perform basic math including proper calculation of change.
• Able to lift up to 50 pounds.
• Uniforms will be provided and always worn while on the clock.

Responsibilities

• Greet customers, assist with wash package selections, and address inquiries professionally.
• Upsell subscriptions, premium wash upgrades, and car care items.
• Maintain cleanliness and organization of the car wash tunnel and surrounding areas.
• Monitor and troubleshoot the automatic car wash system.
• Perform routine maintenance on car wash equipment and check fluids.
• Resolve customer concerns promptly and escalate complex issues to management.

Skills

Customer service

Upselling

Communication

English

Tools

Car wash equipment knowledge

Job description

Loop Neighborhood Market is seeking an Express Car Team Member to deliver top‑tier customer service, assist customers with wash package selections, and upsell additional services. The role also involves maintaining a clean car wash environment, operating and troubleshooting wash equipment, and following safety protocols.

You will work in a fast-paced setting, coordinate with team members, and participate in ongoing training to ensure exceptional store operations and customer experience.