Car Wash Team Member — Fast-Paced, Customer-Driven

Whistle Express Car Wash; Charlotte (NC); On-site; USD 17,000 - 22,000; Full time

Job summary

Whistle Express Car Wash is seeking an Associate to work on the lot, in the tunnel, and at the vacuum station. You will guide guests through the wash experience, keep the site running at full speed, and contribute to a positive customer day.

This hands-on, physical, fast-moving role offers a tight-knit crew and visible results. If you enjoy being on the move, this is the place for you and opportunities for growth across a growing territory.

Responsibilities

• Welcome Station and Sales Performance: Provide excellent customer service with a friendly and professional attitude; Support sales and membership growth through consistent processes and knowledgeable guidance; Assist with member sign-ups, changes, and account management.
• Wash Station Service: Follow safety procedures and maintain a clean, organized wash area; Assist with vehicle preparation, including identifying preexisting conditions; Operate wash equipment safely and efficiently.
• Convenience Station: Engage with customers professionally to ensure a positive experience and encourage Google reviews; Manage member accounts, including cancellations, plan changes, and overall member experience (CX).
• General Duties: Maintain professional conduct and adhere to uniform standards at all times; Perform opening and closing duties to ensure smooth operations; Clean and maintain the tunnel to ensure safety and operational efficiency.

Job description

Whistle Express Car Wash is seeking an Associate to work on the lot, in the tunnel, and at the vacuum station. You will guide guests through the wash experience, keep the site running at full speed, and contribute to a positive customer day.

This hands-on, physical, fast-moving role offers a tight-knit crew and visible results. If you enjoy being on the move, this is the place for you and opportunities for growth across a growing territory.