Fast-Paced Car Wash Assistant Manager - Lead & Grow

Gate Express Carwash; Jacksonville (FL); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Quarterly Bonuses

Referral Bonuses

Job summary

The Gate Express Wash Assistant Manager ensures guest-first service at Express Wash locations by supervising a safe, fast and friendly car wash experience. You will collaborate with the location manager to build a capable team, drive sales, control costs and maintain cleanliness and organization.

Coaching staff to improve performance is essential for success. Requirements include 16+ years old, flexible scheduling (weekends/holidays), English proficiency, and the ability to stand long periods.

Qualifications

• Must be a minimum of 16 years old
• Must successfully complete a pre-employment drug screening and background check
• Must be able to work a flexible schedule including weekends, holidays, and split shifts
• Must have the ability to speak, read, write, and comprehend the English language at a level sufficient to communicate effectively with staff
• Must be detail-oriented and have strong organizational skills
• Must be able to operate a computer
• Must be able to stand for extended periods of time
• Must be able to lift, carry, and move up to 50 pounds
• Must be able to bend, kneel, stoop, and reach (including overhead)
• Must have adequate strength, balance, and coordination to perform essential functions
• Must be able to work indoors and outdoors, including endurance of temperature and weather changes outside

Responsibilities

• Operating the Express Wash kiosk, credit card machines, and POS
• Efficiently and safely guide vehicles through the car wash
• Continuously maintain and repair car wash equipment
• Performing preventative maintenance and minor repairs on car wash equipment
• Detailing vehicles
• Maintaining a high level of cleanliness and organization at the facility
• Knowledgeable of store merchandise
• Must be able to work a flexible schedule including weekends, holidays, and split shifts
• Attend all required training, safety courses, office and departmental meetings
• Provide excellent customer service. Expeditiously resolve issues involving guest inquiries, complaints, and compliments, as well as disgruntled employees and employee relations
• Facilitate a fast vehicle processing by following the correct procedure for every vehicle through the car wash.
• Ensure completion of interior and exterior housekeeping during the assigned shift, including landscaping and trashcans
• Conduct daily preventative maintenance according to program schedule on days and shifts managed
• Conduct equipment repairs proactively and troubleshoot problems to resolve issues quickly

Job description

The Gate Express Wash Assistant Manager ensures guest-first service at Express Wash locations by supervising a safe, fast and friendly car wash experience. You will collaborate with the location manager to build a capable team, drive sales, control costs and maintain cleanliness and organization.

Coaching staff to improve performance is essential for success. Requirements include 16+ years old, flexible scheduling (weekends/holidays), English proficiency, and the ability to stand long periods.