Express Wash Customer Experience Associate

GATE Express Carwash; Saint Augustine (FL); Hybrid; USD 25,000 - 31,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

Life Insurance

Flexible Spending

Short-Term Disability

Long-Term Disability

Telehealth

EAP Program

401k Retirement

Paid Vacation

Quarterly Bonuses

Referral Bonuses

Tuition Reimbursement

Job summary

GATE Express Wash Associate promotes top-notch customer service as the primary goal of Express Wash operations, delivering a safe, friendly guest experience while guiding vehicles through the wash process efficiently.

The role emphasizes maintaining cleanliness, operating kiosks and POS systems, and assisting with minor repairs and safety compliance. A flexible schedule, including weekends and holidays, is required to support a fast-paced car wash environment.

Qualifications

• Must be at least 16 years old.
• Pre-employment drug screening and background check required.
• Must be able to work a flexible schedule, including weekends and holidays.
• Must be able to speak/read/write English sufficiently for staff communication.
• Detail-oriented with strong organizational skills.
• Must be able to operate a computer.
• Must be able to stand for extended periods.
• Must be able to lift/carry up to 50 pounds.
• Must be able to bend, kneel, stoop, and reach (including overhead).
• Work indoors and outdoors, with varying weather conditions.

Responsibilities

• Provide excellent customer service and assist guests promptly.
• Facilitate fast vehicle processing through the car wash following established procedures.
• Maintain cleanliness and organization of the facility, restrooms, floors and storage areas.
• Operate Express Wash kiosks, credit card machines, and POS.
• Perform basic maintenance and minor repairs on car wash equipment as trained.
• Ensure safety protocols are followed and assist with a safe work environment.

Skills

Customer service

English communication

Physical stamina

Computer literacy

Safety compliance

Tools

POS system

Kiosk operation

Job description

GATE Express Wash Associate promotes top-notch customer service as the primary goal of Express Wash operations, delivering a safe, friendly guest experience while guiding vehicles through the wash process efficiently.

The role emphasizes maintaining cleanliness, operating kiosks and POS systems, and assisting with minor repairs and safety compliance. A flexible schedule, including weekends and holidays, is required to support a fast-paced car wash environment.