Fashion Sales Pro: Build Looks & Earn Commission

Nordstrom, Inc.; Walnut Creek (CA); On-site; USD 42,000 - 65,000; Full time

Benefits offered by this job

Medical/Vision, Dental

Retirement Plan

Paid Time Off

Merchandise Discount

Employee Assistance Program

Job summary

Nordstrom, Inc. in Walnut Creek is seeking a customer-focused sales professional for our Women's Apparel team to help customers look their best and build lasting relationships. You will listen to customers, offer styling suggestions, and follow up to ensure satisfaction in a fast-paced store environment.

You will deliver fashion guidance, stay current on trends, and collaborate with teammates to meet sales goals. Flexibility for evenings, weekends, and peak periods is required.

Qualifications

• A genuine passion for fashion, styling, and customer experience.
• A self-motivated, goal-oriented approach with a track record of hitting targets.
• Strong communication and relationship-building skills with a wide range of customers.
• A team-first mindset, looking for ways to help your teammates and department succeed.
• Comfort with technology and digital selling tools.
• The ability to prioritize and stay organized in a fast-paced, high-volume environment.
• Flexibility to work varied hours based on business needs.

Responsibilities

• Deliver Nordstrom's 5-Point Selling Standard in every customer interaction: Say Hello, Small Talk, Be Helpful & Sell, Fashion Authority, Follow-up.
• Build and grow a personal customer base through in-store interactions, outreach, and digital tools
• Offer honest, confident style and fit feedback that earns trust and drives loyalty
• Set and achieve personal sales goals, and stay accountable to results
• Keep the department customer-ready, including stocking, re-merchandising, price markdowns, merchandise recovery, and participate in bi-annual inventory count
• Stay current on product knowledge and trends to serve as a trusted style resource
• Show up for your team every shift, communicate openly, contribute to a positive team environment, and pitch in to help the department stay productive
• Able to commit to a flexible schedule to meet business needs, including evenings, weekends, and peak periods
• Follow Up - Build lasting relationships to drive predictable business by using the 2-2-2 Method (follow up 2 days, 2 weeks, and 2 months after a purchase), Nordy Club enrollment, and Personal Book (your tool for tracking customers so outreach feels personal)

Skills

Communication

Relationship-building

Team player

Tech-savvy

Organization

Flexibility

Job description

Nordstrom, Inc. in Walnut Creek is seeking a customer-focused sales professional for our Women's Apparel team to help customers look their best and build lasting relationships. You will listen to customers, offer styling suggestions, and follow up to ensure satisfaction in a fast-paced store environment.

You will deliver fashion guidance, stay current on trends, and collaborate with teammates to meet sales goals. Flexibility for evenings, weekends, and peak periods is required.