Fashion Sales & Guest Experience Advisor

H&M; Tysons (VA); On-site; USD 19,000 - 28,000; Full time

Benefits offered by this job

Staff discount

Benefits package

Job summary

H&M USA in Tysons, VA is seeking a Sales Advisor to deliver exceptional customer service, guide customers through the store, and actively promote products. You will use fashion knowledge to inform shoppers and support a seamless OMNI experience where available.

The role focuses on greeting customers, driving sales to hit targets with the store team, maintaining a tidy floor, processing purchases at fittings and checkout, and upholding H&M's standards and sustainability initiatives.

Qualifications

• Passion for fashion and customer service.
• Ability to engage customers and drive sales.
• Knowledge of current fashion trends and products.
• Strong communication and teamwork abilities.

Responsibilities

• Provide excellent customer service and guide customers through the store.
• Promote and sell products and demonstrate Omni-channel experiences where available.
• Engage with customers to discuss fashion trends and product stories.
• Maintain store presentation and visual standards on the floor and back of house.
• Support opening/closing duties and stock replenishment.
• Represent the H&M brand positively in all interactions.

Skills

Customer service

Sales

Fashion knowledge

Communication

Job description

H&M USA in Tysons, VA is seeking a Sales Advisor to deliver exceptional customer service, guide customers through the store, and actively promote products. You will use fashion knowledge to inform shoppers and support a seamless OMNI experience where available.

The role focuses on greeting customers, driving sales to hit targets with the store team, maintaining a tidy floor, processing purchases at fittings and checkout, and upholding H&M's standards and sustainability initiatives.