Fashion Sales Associate — Customer Experience Pro

H&M; Washington (Washington County); On-site; USD 18,000 - 23,000; Full time

Benefits offered by this job

Staff discount

Health insurance

Paid leave and wellness programs

Job summary

H&M in the United States is seeking a Sales Advisor to deliver exceptional customer service, welcome and guide shoppers, and actively promote our fashion products. You will use your product knowledge to provide customers with relevant information for the best shopping experience.

You will also participate in garment care, store presentation, and maintain a clean and tidy sales floor and back of house, working closely with the store team to ensure an outstanding customer experience.

Qualifications

• As a Sales Advisor, you'll be passionate about fashion and everything we create in-store.
• Motivated by giving customers a great experience.
• You should also be communicative, creative and curious, motivated, flexible, decisive, and action-oriented.
• Experience working with customer service in fashion, retail or other service-related industries

Responsibilities

• Provide excellent customer service: welcoming and guiding customers through the store and omni experience where available.
• Engage with customers to offer outstanding service and build rapport.
• Guide customers through fashion trends, stories, and products in all store areas.
• Promote and sell products to customers and contribute to sales targets.
• Promote our Customer Loyalty App (Hello Member) and in-store sustainability initiatives.

Skills

Passionate about fashion

Customer service oriented

Strong communication

Team player

Sales experience

Job description

H&M in the United States is seeking a Sales Advisor to deliver exceptional customer service, welcome and guide shoppers, and actively promote our fashion products. You will use your product knowledge to provide customers with relevant information for the best shopping experience.

You will also participate in garment care, store presentation, and maintain a clean and tidy sales floor and back of house, working closely with the store team to ensure an outstanding customer experience.