Fashion Customer Experience Pro

H&M; Gurnee (IL); On-site; USD 21,000 - 25,000; Part time

Benefits offered by this job

Employee discount

Job summary

H&M in the United States is seeking a Sales Advisor to deliver outstanding customer service and guide shoppers through our fashion offerings. You’ll actively sell products, share fashion trends, and support garment care, store presentation, and back-of-house tasks with the store team.

You’ll engage customers, promote our loyalty app, and help drive sales while maintaining a clean, organized environment and adhering to store procedures and safety guidelines.

Qualifications

• Experience in fashion retail or customer service required.
• Ability to promote and sell products effectively.
• Comfort engaging with customers and guiding them through omni-channel experiences.

Responsibilities

• Provide excellent customer service and guide customers through the store.
• Promote and sell products; participate in loyalty and sustainability initiatives.
• Maintain garment care, presentation, and store cleanliness.
• Support stock levels and operating duties with store team.

Skills

Customer service

Sales ability

Communication

Fashion knowledge

Tools

Instore Care App

Click & Collect

Smart Store

Job description

H&M in the United States is seeking a Sales Advisor to deliver outstanding customer service and guide shoppers through our fashion offerings. You’ll actively sell products, share fashion trends, and support garment care, store presentation, and back-of-house tasks with the store team.

You’ll engage customers, promote our loyalty app, and help drive sales while maintaining a clean, organized environment and adhering to store procedures and safety guidelines.