Fashion Sales & Client Loyalty Specialist (Commission)

Nordstrom; Corte Madera (CA); On-site; USD 25,000 - 33,000; Full time

Benefits offered by this job

Medical/Vision/Dental

Retirement plan

Paid Time Away

Merchandise Discount

Job summary

Nordstrom in Corte Madera, CA seeks a professional sales associate to deliver exceptional customer experiences and meet sales goals. You will leverage product knowledge, fashion sense, and digital tools to build lasting relationships with a broad customer base.

The role emphasizes flexibility to work evenings, weekends, and peak periods, plus a strong team mindset and commitment to Nordstrom’s selling standards. Training is provided, with earning potential tied to performance.

Qualifications

• A genuine passion for fashion, styling, and customer experience.
• A self-motivated, goal-oriented approach with a track record of hitting targets.
• Strong communication and relationship-building skills with a wide range of customers.
• A team-first mindset, looking for ways to help your teammates and department succeed.
• Comfort with technology and digital selling tools.
• The ability to prioritize and stay organized in a fast-paced, high-volume environment.
• Flexibility to work varied hours based on business needs.

Responsibilities

• Deliver Nordstrom’s 5-Point Selling Standard in every customer interaction: Say Hello, Small Talk, Be Helpful & Sell, Fashion Authority, Follow-up.
• Build and grow a personal customer base through in-store interactions, outreach, and digital tools
• Offer honest, confident style and fit feedback that earns trust and drives loyalty
• Set and achieve personal sales goals, and stay accountable to results
• Keep the department customer-ready, including stocking, re-merchandising, price markdowns, merchandise recovery, and participate in bi-annual inventory count
• Stay current on product knowledge and trends to serve as a trusted style resource
• Show up for your team every shift, communicate openly, contribute to a positive team environment
• Able to commit to a flexible schedule to meet business needs, including evenings, weekends, and peak periods
• Follow Up - Build lasting relationships to drive predictable business by using the 2-2-2 Method (2 days, 2 weeks, 2 months after a purchase)

Skills

Customer service

Communication

Team player

Tech savvy

Sales-driven

Flexibility

Tools

POS system

Digital selling tools

Job description

Nordstrom in Corte Madera, CA seeks a professional sales associate to deliver exceptional customer experiences and meet sales goals. You will leverage product knowledge, fashion sense, and digital tools to build lasting relationships with a broad customer base.

The role emphasizes flexibility to work evenings, weekends, and peak periods, plus a strong team mindset and commitment to Nordstrom’s selling standards. Training is provided, with earning potential tied to performance.