Fashion Sales Advisor — On‑Site Career Growth

H&M; Carlsbad (CA); On-site; USD 22,000 - 26,000; Full time

Benefits offered by this job

Staff discount

HIP incentive program

Job summary

H&M in Carlsbad, CA is seeking a Sales Advisor to deliver outstanding customer service, guide shoppers through our omni-channel experience, and actively sell fashion collections. You will participate in store presentation, garment care, and back-of-house tasks to maintain a stylish, welcoming environment.

The role emphasizes fashion knowledge, a proactive service mindset, and collaboration with the store team to meet sales targets while representing the H&M brand with professionalism.

Qualifications

• Customer service and sales experience in a fast paced retail environment.
• Strong communication and interpersonal skills with customers.
• Passion for fashion and ability to share product knowledge.

Responsibilities

• Provide excellent customer service and guide customers through the store experience.
• Engage with customers to promote products and sales.
• Promote the Hello Member loyalty app and sustainability initiatives.

Skills

Customer service

Sales experience

Fashion knowledge

Communication

Tools

Instore Care App

Click & Collect

Smart Store

Job description

H&M in Carlsbad, CA is seeking a Sales Advisor to deliver outstanding customer service, guide shoppers through our omni-channel experience, and actively sell fashion collections. You will participate in store presentation, garment care, and back-of-house tasks to maintain a stylish, welcoming environment.

The role emphasizes fashion knowledge, a proactive service mindset, and collaboration with the store team to meet sales targets while representing the H&M brand with professionalism.