Fashion Sales Advisor: Elevate the Customer Experience

H&M; Champaign (IL); On-site; USD 18,000 - 25,000; Full time

Benefits offered by this job

Staff discount

HIP incentive program

Health insurance

Paid time off

Job summary

H&M in Champaign, IL is seeking a Sales Advisor to deliver exceptional customer service, guide shoppers in-store, and actively sell our fashion and lifestyle products. You will use product knowledge to inform customers and support a positive shopping experience.

You will keep up with trends, maintain presentation, assist in garment care, and participate in onboarding and training to grow with the team. The role is hourly, non-exempt, with opportunities for growth and benefits.

Qualifications

• Passion for fashion and customer service.
• Strong communication and collaboration skills.
• Sales experience in fashion retail or related service industry.

Responsibilities

• Provide excellent customer service and guide customers through the store.
• Promote and sell products; actively engage with customers.
• Promote the Hello Member loyalty app and sustainability initiatives.
• Maintain garment presentation and clean, organized sales floor and back of house.
• Assist with opening/closing duties and stock replenishment.
• Follow store procedures and legal requirements; participate in onboarding and training.

Skills

Fashion passion

Customer service experience

Sales experience

Communication

Team collaboration

Job description

H&M in Champaign, IL is seeking a Sales Advisor to deliver exceptional customer service, guide shoppers in-store, and actively sell our fashion and lifestyle products. You will use product knowledge to inform customers and support a positive shopping experience.

You will keep up with trends, maintain presentation, assist in garment care, and participate in onboarding and training to grow with the team. The role is hourly, non-exempt, with opportunities for growth and benefits.