Fashion Sales Advisor: Customer Experience & Style Expert

H&M; Champaign (IL); On-site; USD 18,000 - 25,000; Full time

Benefits offered by this job

Staff discount

HIP incentive program

Wellbeing programs

Job summary

H&M in Champaign, IL is seeking a Sales Advisor to deliver outstanding customer service, guide customers through the store, and actively sell our apparel and accessories. You will use fashion knowledge to inform customers and support in-store loyalty and sustainability initiatives.

Join a dynamic team focused on delivering a great shopping experience, maintaining visual standards, and helping with stock, checkout, and store operations throughout the shift.

Qualifications

• Passion for fashion and in-store service.
• Strong customer service orientation.
• Clear communication, creativity and curiosity.
• Collaborative and energetic team player.
• Retail or service industry experience.

Responsibilities

• Provide excellent customer service and guide customers through the store and omni experience where available.
• Engage with customers to deliver outstanding service and promote products.
• Promote and sell products, represent the H&M brand positively.
• Support loyalty programs and in-store sustainability initiatives.
• Maintain neat presentation and assist with stock replenishment and store operations.

Skills

Customer service

Sales

Communication

Teamwork

Fashion knowledge

Job description

H&M in Champaign, IL is seeking a Sales Advisor to deliver outstanding customer service, guide customers through the store, and actively sell our apparel and accessories. You will use fashion knowledge to inform customers and support in-store loyalty and sustainability initiatives.

Join a dynamic team focused on delivering a great shopping experience, maintaining visual standards, and helping with stock, checkout, and store operations throughout the shift.