Fashion Sales Advisor — Elevate Customer Experience

H&M; Town of Yorktown (NY); On-site; USD 20,000 - 28,000; Full time

Benefits offered by this job

Staff discount

HIP incentive program

Job summary

H&M USA, Inc. is hiring a Sales Advisor to greet customers, understand needs and guide them through our fashion assortment, using product knowledge to tell stories and help them choose. You’ll contribute to a welcoming, fashion-forward store environment.

The role emphasizes teamwork, supporting sales targets, and upholding visual standards, garment care, and smooth checkout flows. This hourly position offers staff discounts and incentives as part of our global benefits.

Qualifications

• Customer service experience in fashion or retail preferred.
• Able to drive sales while delivering excellent service.
• Strong communication and teamwork.
• Willingness to learn and participate in onboarding.

Responsibilities

• Provide excellent customer service and guide customers through the store.
• Promote loyalty app and sustainability initiatives.
• Maintain garment care and store presentation.
• Support opening and closing of the store.

Skills

Customer service

Sales experience

Fashion knowledge

Communication

Job description

H&M USA, Inc. is hiring a Sales Advisor to greet customers, understand needs and guide them through our fashion assortment, using product knowledge to tell stories and help them choose. You’ll contribute to a welcoming, fashion-forward store environment.

The role emphasizes teamwork, supporting sales targets, and upholding visual standards, garment care, and smooth checkout flows. This hourly position offers staff discounts and incentives as part of our global benefits.