Fashion Sales Advisor — Elevate Customer Experience

H&M; San Antonio (TX); On-site; USD 15,153 - 17,908; Full time

Benefits offered by this job

Employee discount

HIP incentive program

Job summary

H&M in the United States is seeking a Sales Advisor to welcome customers, guide shopping experiences, and actively sell products. You will maintain presentation, support loyalty initiatives, and collaborate with the team to deliver a great customer experience.

The role focuses on fashion knowledge, service excellence, and contributing to store targets while upholding store standards and processes.

Qualifications

• Passionate about fashion and in-store experiences.
• Able to engage customers and promote products.
• Strong communication and collaboration with team.
• Comfortable guiding customers through fashion trends and stories.
• Experience in retail or customer service.
• Ability to maintain store presentation and standards.

Responsibilities

• Provide excellent customer service and guide customers through the store.
• Promote products and the Customer Loyalty App (Hello Member).
• Keep up-to-date with fashion trends and product knowledge.
• Share service and store operations knowledge with colleagues.
• Support with garment care, stocking, and visual merchandising.
• Assist with opening/closing store and maintaining cleanliness.

Skills

Customer service

Sales

Teamwork

Communication

Fashion knowledge

Job description

H&M in the United States is seeking a Sales Advisor to welcome customers, guide shopping experiences, and actively sell products. You will maintain presentation, support loyalty initiatives, and collaborate with the team to deliver a great customer experience.

The role focuses on fashion knowledge, service excellence, and contributing to store targets while upholding store standards and processes.