Fashion Sales Advisor: Elevate Customer Experience

H&M; Severn (MD); On-site; USD 21,000 - 23,000; Full time

Benefits offered by this job

Staff discount card

HIP incentive program

Employee discounts across brands

Job summary

H&M in Severn, MD is seeking a Sales Advisor to deliver outstanding customer experiences, guide customers through fashion trends, and actively promote products and the Hello Member loyalty app. You will help with garment care, presentation, and a clean, tidy sales floor while collaborating with the store team.

The role emphasizes driving sales, maintaining store standards, and supporting operations with flexibility and a customer-first attitude.

Qualifications

• Passion for fashion and excellent customer service.
• Able to engage customers and guide them through the store experience.
• Comfortable promoting products and loyalty initiatives.
• Collaborative mindset and willingness to participate in onboarding and training.
• Prior sales or retail experience is a plus.

Responsibilities

• Provide excellent customer service and guide customers through the store experience.
• Promote and sell products and encourage use of the Hello Member loyalty app.
• Maintain garment refill, care, presentation, and a tidy sales floor and back of house.
• Support store operations, opening/closing, and stock replenishment as needed.

Skills

Customer service

Communication

Sales skills

Fashion knowledge

Loyalty program

Teamwork

Job description

H&M in Severn, MD is seeking a Sales Advisor to deliver outstanding customer experiences, guide customers through fashion trends, and actively promote products and the Hello Member loyalty app. You will help with garment care, presentation, and a clean, tidy sales floor while collaborating with the store team.

The role emphasizes driving sales, maintaining store standards, and supporting operations with flexibility and a customer-first attitude.