Fashion Sales Advisor: Elevate Customer Experience

H&M; Sacramento (CA); On-site; USD 23,000 - 25,000; Full time

Benefits offered by this job

Staff discount

Health insurance

Retirement plan match

Paid leave & PTO

Wellness programs

Job summary

H&M seeks a Sales Advisor to deliver an exceptional customer experience, guide shoppers through fashion trends, and actively sell products. You will help with garment care, presentation and a tidy sales floor, working closely with the team to ensure an outstanding store experience.

Ideal candidates are passionate about fashion, eager to engage customers, and capable of supporting store operations and omni services while upholding H&M values and policies.

Qualifications

• Passionate about delivering excellent customer service and shaping a positive store experience.
• Able to engage with customers and guide them through fashion trends and products.
• Strong communication and collaboration skills to work with the store team.

Responsibilities

• Provide excellent customer service and guide customers through the store and omni experience where available.
• Promote and sell products while engaging customers about fashion trends and stories.
• Represent the H&M brand positively in all customer interactions and support sales targets.
• Maintain garment presentation, store cleanliness and back-of-house organization.
• Support with opening/closing tasks and in-store omni services and technology.

Skills

Customer service

Sales experience

Communication

Teamwork

Fashion knowledge

Job description

H&M seeks a Sales Advisor to deliver an exceptional customer experience, guide shoppers through fashion trends, and actively sell products. You will help with garment care, presentation and a tidy sales floor, working closely with the team to ensure an outstanding store experience.

Ideal candidates are passionate about fashion, eager to engage customers, and capable of supporting store operations and omni services while upholding H&M values and policies.