Fashion Sales Advisor: Elevate Customer Experience

H&M; Palm Springs (CA); On-site; USD 23,000 - 28,000; Full time

Benefits offered by this job

Staff discount

HIP incentive program

Career development opportunities

Job summary

H&M in Palm Springs, CA is hiring a Sales Advisor to deliver exceptional customer service, guide shoppers through the store, and actively upsell our fashion ranges while sharing product knowledge.

You will maintain garment care, keep the floor tidy, participate in onboarding and training, and support the team in achieving sales targets, Omni-channel actions and a positive brand experience.

Qualifications

• Experience in customer service in fashion, retail or related field.
• Ability to engage customers and promote products.
• Familiarity with store operations and omni-channel experiences.

Responsibilities

• Provide excellent customer service and guide customers through the store.
• Promote and sell products to customers and support loyalty programs.
• Maintain garment care, stock presentation and clean store standards.
• Operate fitting room and checkout areas per best practices.
• Collaborate with team and participate in onboarding and training.

Skills

Customer service

Sales experience

Communication skills

Fashion knowledge

Teamwork

POS systems

In-store tech

Tools

POS systems

Instore apps

Job description

H&M in Palm Springs, CA is hiring a Sales Advisor to deliver exceptional customer service, guide shoppers through the store, and actively upsell our fashion ranges while sharing product knowledge.

You will maintain garment care, keep the floor tidy, participate in onboarding and training, and support the team in achieving sales targets, Omni-channel actions and a positive brand experience.