Fashion Sales Advisor: Elevate Customer Experience

H&M; Lehi (UT); On-site; USD 17,000 - 24,000; Full time

Benefits offered by this job

Staff discount card

Health insurance

Incentive Program - HIP

Career development opportunities

Job summary

H&M in Lehi, Utah is seeking a Sales Advisor to deliver exceptional customer service, welcome shoppers, and guide them through the store using product knowledge and OMNI experiences where available. You will help customers choose outfits, promote the Hello Member loyalty app, and maintain visual standards on the floor and in back-of-house areas.

This hourly role emphasizes teamwork, flexibility, and a positive attitude.

Qualifications

• Customer service mindset and passion for fashion.
• Strong communication and interpersonal skills.
• Sales experience in retail or fashion environments.
• Collaborative attitude and willingness to help teammates.
• Awareness of fashion trends and product knowledge.

Responsibilities

• Provide excellent customer service and guide customers through the store.
• Promote and sell products while representing the H&M brand.
• Encourage loyalty app signups and support sustainability initiatives.
• Maintain clean, tidy floors and assist with stock and back-of-house tasks.
• Operate fitting rooms and checkout areas following store procedures.
• Participate in onboarding, training and development activities.

Skills

Customer service

Sales

Communication

Teamwork

Fashion knowledge

Adaptability

Tools

POS system

Job description

H&M in Lehi, Utah is seeking a Sales Advisor to deliver exceptional customer service, welcome shoppers, and guide them through the store using product knowledge and OMNI experiences where available. You will help customers choose outfits, promote the Hello Member loyalty app, and maintain visual standards on the floor and in back-of-house areas.

This hourly role emphasizes teamwork, flexibility, and a positive attitude.