Fashion Sales Advisor – Trend & Customer Experience

H&M; Lehi (UT); On-site; USD 17,000 - 24,000; Full time

Benefits offered by this job

Employee discount

Staff development opportunities

Competitive benefits

Job summary

H&M is seeking a Sales Advisor in Lehi, Utah. You will provide excellent customer service, guide customers through our fashion offerings, and actively sell products while maintaining a tidy store environment. You’ll promote the Hello Member loyalty app and sustainability initiatives, working with the store team to hit sales targets.

This role emphasizes fashion knowledge, strong communication, and a passion for customer service in a dynamic retail setting.

Qualifications

• Experience in customer service or retail is preferred.
• Interest in fashion and ability to share trends.
• Strong communication and interpersonal skills.

Responsibilities

• Provide excellent customer service: welcome and guide customers through the store and omni experience where available.
• Engage with customers to ensure a great service experience.
• Guide customers through fashion trends, stories and products in all store areas.
• Promote and sell our products to customers effectively.
• Actively promote our Customer Loyalty App and in-store sustainability initiatives.
• Represent the H&M brand positively during all customer interactions.
• Support with actions to reach sales targets with the store management team.

Skills

Customer service

Sales skills

Communication

Fashion knowledge

Job description

H&M is seeking a Sales Advisor in Lehi, Utah. You will provide excellent customer service, guide customers through our fashion offerings, and actively sell products while maintaining a tidy store environment. You’ll promote the Hello Member loyalty app and sustainability initiatives, working with the store team to hit sales targets.

This role emphasizes fashion knowledge, strong communication, and a passion for customer service in a dynamic retail setting.