Fashion Sales Advisor - Elevate Customer Experience

H&M; Lancaster (Lancaster County); On-site; USD 385,728 - 578,592; Part time

Benefits offered by this job

Employee discount

Health benefits

Colleague Resource Groups

Job summary

Join H&M as a Sales Advisor in Lancaster, bringing your passion for fashion and customer service to our store floor. You will welcome customers, share fashion insights, and guide them through our products to create an excellent shopping experience.

You will also participate in stock replenishment, merchandising, and omni-channel initiatives while contributing to friendly, collaborative teamwork with store colleagues. This hourly role offers competitive benefits and a supportive environment.

Qualifications

• Customer service and sales experience in a retail environment.
• Strong fashion sense and ability to guide customers with product knowledge.
• Effective communicator who thrives in a collaborative, fast-paced setting.

Responsibilities

• Provide excellent customer service and guide customers through the store.
• Promote loyalty programs and sustainability initiatives.
• Support with stock replenishment, merchandising, and store cleanliness.
• Operate fitting rooms and checkout areas following best practices.
• Contribute to achieving sales targets with the store team.
• Maintain attractive merchandise displays and follow visual guidelines.

Skills

Customer service

Sales experience

Fashion knowledge

Communication

Team collaboration

Tools

Instore Care App

Click & Collect

Smart Store

Job description

Join H&M as a Sales Advisor in Lancaster, bringing your passion for fashion and customer service to our store floor. You will welcome customers, share fashion insights, and guide them through our products to create an excellent shopping experience.

You will also participate in stock replenishment, merchandising, and omni-channel initiatives while contributing to friendly, collaborative teamwork with store colleagues. This hourly role offers competitive benefits and a supportive environment.