Fashion Sales Advisor - Customer Experience Pro

H&M; Vernon Hills (IL); On-site; USD 18,000 - 25,000; Part time

Benefits offered by this job

Employee discount

Staff benefits

Job summary

H&M is seeking a Sales Advisor in the United States to provide exceptional customer service, guide shoppers through the store, and actively promote products and loyalty programs. You will work closely with the team to maintain visual standards and ensure a welcoming environment.

You will also handle garment care, restocking, and store operations, while upholding H&S requirements and company values. This hourly role offers opportunities to develop in a dynamic fashion environment.

Qualifications

• Customer service experience in retail is preferred.
• Interest in fashion trends and products.
• Ability to engage customers and promote loyalty programs.
• Excellent communication and teamwork.

Responsibilities

• Provide excellent customer service and guidance on in-store shopping.
• Assist customers with product information and purchases.
• Promote Hello Member loyalty app and sustainability initiatives.
• Maintain clean, organized fitting rooms and sales floor.
• Support with stock replenishment and store opening/closing tasks.

Skills

Customer service

Sales experience

Fashion knowledge

Communication skills

Job description

H&M is seeking a Sales Advisor in the United States to provide exceptional customer service, guide shoppers through the store, and actively promote products and loyalty programs. You will work closely with the team to maintain visual standards and ensure a welcoming environment.

You will also handle garment care, restocking, and store operations, while upholding H&S requirements and company values. This hourly role offers opportunities to develop in a dynamic fashion environment.