Fashion Sales Specialist - Customer Experience & Trends

H&M; Ponce (PR); On-site; USD 15,000 - 21,000; Full time

Benefits offered by this job

Staff discount card

HIP - H&M Incentive Program

Job summary

H&M in the United States is seeking a Sales Advisor to deliver outstanding customer service, guide shoppers through the store, and actively sell our products. You will apply fashion knowledge to inform customers and participate in garment care and store presentation to maintain a welcoming environment.

You will engage customers, promote the Hello Member app, and collaborate with the team to meet sales targets while upholding store procedures and visual standards.

Responsibilities

• Provide excellent customer service: welcoming and guiding customers through the store and OMNI experience
• Willingness to engage with customers to provide excellent service
• Guide customers through fashion trends, stories and products in all areas of the store
• Promote and sell products effectively to customers
• Actively promote the Hello Member loyalty app and in-store sustainability initiatives
• Represent the H&M brand positively during customer interactions
• Support with actions to reach sales targets with store management

Job description

H&M in the United States is seeking a Sales Advisor to deliver outstanding customer service, guide shoppers through the store, and actively sell our products. You will apply fashion knowledge to inform customers and participate in garment care and store presentation to maintain a welcoming environment.

You will engage customers, promote the Hello Member app, and collaborate with the team to meet sales targets while upholding store procedures and visual standards.