Fashion Retail Store Manager - Lead Teams, Elevate Style

Dry Goods, Inc.; Franklin (TN); On-site; USD 52,000 - 76,000; Full time

Benefits offered by this job

Competitive wages

Merchandise discount

Comprehensive benefits

401(k) retirement plan

No extended holiday hours

Promote from within

Job summary

Dry Goods, Inc. in Franklin, TN is seeking a Store Manager to drive retail growth by leading a team to deliver exceptional customer service and fashion-forward experiences.

You will recruit, train, and coach staff, manage payroll and scheduling, implement merchandising plans, and ensure the store meets its sales goals. This role offers strong growth potential within a family-owned brand that values internal promotion and work-life balance.

Qualifications

• Experience leading retail teams.
• Proven customer service focus.
• Ability to train and develop staff.

Responsibilities

• Motivate staff to deliver outstanding customer service; train, coach and lead by example.
• Execute all duties of a sales associate and keyholder.
• Coordinate interview process: screenings, interviews and reference checks.
• Maintain staffing levels and forecast future needs.
• Assess performance to improve service quality and sales; provide feedback.
• Develop staff skills through ongoing training for new and existing employees.
• Complete payroll and time clock maintenance.
• Administer benefits enrollment and usage.
• Implement merchandising plans and maintain store visuals and cleanliness.
• Develop solutions to customer problems and business needs.
• Rotate shifts including days, evenings, and weekends.

Skills

Leadership

Customer service

Staff training

Communication

Coaching

Tools

Payroll systems

POS systems

Merchandising software

Job description

Dry Goods, Inc. in Franklin, TN is seeking a Store Manager to drive retail growth by leading a team to deliver exceptional customer service and fashion-forward experiences.

You will recruit, train, and coach staff, manage payroll and scheduling, implement merchandising plans, and ensure the store meets its sales goals. This role offers strong growth potential within a family-owned brand that values internal promotion and work-life balance.