Fashion Retail Store Manager — Lead, Coach & Grow Teams

Dry Goods USA; Knoxville (TN); On-site; USD 55,000 - 72,000; Full time

Benefits offered by this job

Competitive wages

Merchandise discount

Comprehensive benefits

401(k) plan

No extended holiday hours

Promote from within

Job summary

Dry Goods, Inc. in Knoxville seeks a Store Manager to drive retail growth by motivating associates to help customers create their own personal style. You’ll direct activities to achieve store goals, elevate engagement, and present an inspiring, fashionable environment.

You’ll lead interviews, staffing, training, payroll, benefits, merchandising, and customer issue resolution while ensuring excellent service and visual standards. Flexible day/evening/weekend shifts are required.

Qualifications

Responsibilities

• Motivate store employees to deliver outstanding customer service – train, coach and lead by example
• Execute all duties of a sales associate and keyholder
• Coordinate the interview process: conduct screenings, interviews, and references
• Maintain appropriate staffing - forecast future staffing needs
• Assess associate performance to improve the quality of service and increase sales – provide feedback and performance evaluations
• Develop associate’s skills to meet store goals - conduct ongoing training for new and existing employees
• Complete payroll and time clock maintenance
• Administer employee benefit enrollment and usage
• Implement merchandising plans and monitor store's visual appearance and cleanliness
• Develop and implement solutions to solve customer problems and business needs
• Be available to work a rotation of day, evening, and weekend shifts

Job description

Dry Goods, Inc. in Knoxville seeks a Store Manager to drive retail growth by motivating associates to help customers create their own personal style. You’ll direct activities to achieve store goals, elevate engagement, and present an inspiring, fashionable environment.

You’ll lead interviews, staffing, training, payroll, benefits, merchandising, and customer issue resolution while ensuring excellent service and visual standards. Flexible day/evening/weekend shifts are required.