Fashion Retail Sales Lead: Elevate Client Experience

Oniverse - Intimissimi/ American Dream Mall, NJ - IIC4; East Rutherford (NJ); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Paid Time off

Paid Sick Time

401(K) matching

Sign on Bonus

Referral bonus

Employee Discount

Free Uniform

Job summary

Oniverse - Intimissimi at American Dream Mall, NJ, is seeking a Sales Lead who excels in delivering first-class customer service, drives conversion, and mentors teammates. You will build client relationships, share fashion expertise, and ensure a high standard of store presentation.

You will leverage product knowledge to maximize sales while managing follow-ups and client books. This role requires a proactive, team-oriented mindset and a flexible retail schedule, including evenings and weekends.

Qualifications

• Strong customer service focus and sales-driven mindset.
• Proficient in communicating with clients and team members.
• Experience in fashion retail or luxury brands is preferred.
• Ability to mentor teammates and lead by example.
• Flexibility to work a retail schedule, including nights and weekends.

Responsibilities

• Build genuine relationships with clients to drive loyalty.
• Achieve and exceed personal sales and productivity goals.
• Capture and manage customer information for follow-up communications.
• Maintain knowledge of product benefits to maximize sales opportunities.
• Support store operations including replenishment and visual standards.

Skills

Customer service

Selling techniques

Verbal and written communication

Teamwork

Problem solving

POS system

Education

High school diploma or equivalent

Tools

POS system

Job description

Oniverse - Intimissimi at American Dream Mall, NJ, is seeking a Sales Lead who excels in delivering first-class customer service, drives conversion, and mentors teammates. You will build client relationships, share fashion expertise, and ensure a high standard of store presentation.

You will leverage product knowledge to maximize sales while managing follow-ups and client books. This role requires a proactive, team-oriented mindset and a flexible retail schedule, including evenings and weekends.