Fashion Retail Sales Lead & Customer Experience Coach

Soma; Roseville (MN); On-site; USD 18,000 - 23,000; Part time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k) plan

Merchandise discounts

Professional development

Philanthropic partnerships

Job summary

Soma is seeking a Sales Lead in Roseville, MN to partner with store leadership, guide teams, and deliver memorable, customer-centered experiences that reflect Soma’s hospitality culture.

You'll supervise operations, coach staff, and ensure brand standards while maintaining a welcoming, high-energy sales floor. The role requires retail leadership experience and a flexible schedule, including nights and weekends.

Qualifications

• 2 years of retail management experience preferred.
• Must be at least 18 years old.
• Ability to develop strong customer and peer relationships.
• Team player mindset with ownership and initiative.
• Flexible availability—nights, weekends, holidays.
• Excellent communication and interpersonal skills.
• Ability to bend, reach, stretch for products and lift up to 50 pounds.

Responsibilities

• Assist the store leadership team with general store operations, including opening and closing responsibilities.
• Actively share brand priorities, initiatives, and messages with store teams.
• Lead by example on the sales floor, sharing product knowledge and utilizing an omni-channel approach.
• Provide coaching and encouragement to keep the team on track with performance goals.
• Execute operations activities, including cash handling, scheduling, inventory management, and merchandise replenishment.
• Be knowledgeable about current sales, promotions, and store policies.
• Support associate development, provide coaching feedback, and assist with scheduling, when needed.
• Share ideas and insights with the store leadership team.
• Contribute to a positive work environment by embracing teamwork with peers and leaders.

Skills

Retail management

Customer service

Communication skills

Team leadership

Flexibility

Physical stamina

Job description

Soma is seeking a Sales Lead in Roseville, MN to partner with store leadership, guide teams, and deliver memorable, customer-centered experiences that reflect Soma’s hospitality culture.

You'll supervise operations, coach staff, and ensure brand standards while maintaining a welcoming, high-energy sales floor. The role requires retail leadership experience and a flexible schedule, including nights and weekends.