Fashion Retail Sales Associate — Elevate Customer Experience

J.Crew Factory; Durham (NC); On-site; USD 18,000 - 22,000; Full time

Benefits offered by this job

Competitive base pay

60% discount on branded product

Discounts on entertainment, travel,  &

401(k) plan with company matching

Job summary

J.Crew Factory in Durham is seeking a Sales Associate to deliver a welcoming, brand-aligned customer experience and help customers discover their look. You will collaborate with team members and managers to drive sales and ensure an inclusive, friendly store environment.

The role emphasizes teamwork, flexibility, and staying current with fashion trends, with shifts including nights, weekends, and holidays. Able to lift light merchandise and assist customers on the floor.

Qualifications

• Must be 18 years or older.
• Passionately support our brand, customers and teams.
• Stay up to date with current fashion trends.

Responsibilities

• Provide a seamless and authentic customer experience aligned with the brand.
• Drive sales while meeting and exceeding service expectations.
• Assist in store tasks and operations as directed by management.
• Share customer feedback with management for continual improvement.

Skills

Customer service

Sales oriented

Teamwork

Problem solving

Job description

J.Crew Factory in Durham is seeking a Sales Associate to deliver a welcoming, brand-aligned customer experience and help customers discover their look. You will collaborate with team members and managers to drive sales and ensure an inclusive, friendly store environment.

The role emphasizes teamwork, flexibility, and staying current with fashion trends, with shifts including nights, weekends, and holidays. Able to lift light merchandise and assist customers on the floor.