Fashion Sales Associate — Elevate Customer Experience

J.Crew; Philadelphia (Philadelphia County); On-site; USD 18,000 - 22,000; Full time

Benefits offered by this job

Competitive base pay and bonus

60% discount on branded products

Employee discounts on entertainment/tr

401(k) with company match

Job summary

J.Crew is seeking a Sales Associate to embody the brand with personal style and passion on the sales floor. You will help customers discover their look and collaborate with teammates to drive business success.

You will create a welcoming, inclusive experience, stay current with trends, and support store operations as needed. This role requires energy, reliability, and a customer-first mindset.

Qualifications

• Must be at least 18 years old.
• Passionately support our brand, customers, and teams.
• Stay up to date with current fashion trends and industry developments.
• Embrace teamwork, flexibility, and courtesy while executing tasks.
• Must bend, reach, stretch for product and lift up to 40 pounds.

Responsibilities

• Provide a seamless and authentic customer experience that is an extension of the brand.
• Drive sales while exceeding selling and service expectations for our customers.
• Assist in store tasks and product-driven duties as assigned by management, aligning with brand values.
• Share customer feedback and insights with the management team.

Skills

Customer service

Teamwork

Flexibility

Problem solving

Job description

J.Crew is seeking a Sales Associate to embody the brand with personal style and passion on the sales floor. You will help customers discover their look and collaborate with teammates to drive business success.

You will create a welcoming, inclusive experience, stay current with trends, and support store operations as needed. This role requires energy, reliability, and a customer-first mindset.