Fashion Sales Associate: Elevate Customer Experience

J.Crew Factory; Town of Amherst (NY); On-site; USD 22,000 - 23,000; Full time

Benefits offered by this job

Up to 60% discount on branded product

401(k) plan with company matching

Discounts on Madewell products

Job summary

J.Crew Factory is seeking a Sales Associate to embody our brand with personal style and enthusiasm on the sales floor. You will help customers discover their look and collaborate with teammates and managers to drive business success, delivering a seamless, welcoming experience.

You’ll be part of a team that values collaboration, kindness, and inclusivity, with responsibilities spanning sales, service, and store tasks, while adapting to scheduling needs including nights, weekends, and holidays.

Qualifications

• Customer service experience or aptitude.
• Ability to work in a fast-paced retail environment.
• Strong communication and teamwork skills.

Responsibilities

• Provide a seamless, authentic customer experience aligned with the brand.
• Drive sales and meet or exceed selling and service expectations.
• Assist with store operations and product tasks as directed by management.
• Share customer feedback with management to improve store performance.

Skills

Customer service

Teamwork

Flexibility

Problem solving

Job description

J.Crew Factory is seeking a Sales Associate to embody our brand with personal style and enthusiasm on the sales floor. You will help customers discover their look and collaborate with teammates and managers to drive business success, delivering a seamless, welcoming experience.

You’ll be part of a team that values collaboration, kindness, and inclusivity, with responsibilities spanning sales, service, and store tasks, while adapting to scheduling needs including nights, weekends, and holidays.