Fashion-Forward Sales Advisor: Elevate Customer Experience

H&M; Knoxville (TN); On-site; USD 17,908 - 20,664; Full time

Benefits offered by this job

Staff discount

HIP program (incentive)

Job summary

H&M in Knoxville is seeking a Sales Advisor to welcome customers, guide them through the store, and actively sell our products. You will use fashion knowledge to inform customers and support a positive shopping experience, while helping with garment care, stock, and store presentation.

The role emphasizes strong customer interaction, teamwork, and a proactive attitude toward achieving sales targets and maintaining a clean, organized sales floor.

Qualifications

• Prior customer service or sales experience in fashion, retail, or related industry.
• Passion for fashion and knowledge of current trends.
• Strong communication and customer engagement skills.

Responsibilities

• Provide excellent customer service and guide customers through the store to support sales.
• Promote the Hello Member loyalty program and sustainability initiatives.
• Maintain store presentation, garment care, and stock organization.
• Assist with opening/closing duties and omnichannel services when applicable.

Job description

H&M in Knoxville is seeking a Sales Advisor to welcome customers, guide them through the store, and actively sell our products. You will use fashion knowledge to inform customers and support a positive shopping experience, while helping with garment care, stock, and store presentation.

The role emphasizes strong customer interaction, teamwork, and a proactive attitude toward achieving sales targets and maintaining a clean, organized sales floor.