Fashion-Forward Commission Sales Associate

Nordstrom, Inc.; Walnut Creek (CA); On-site; USD 28,000 - 32,000; Full time

Benefits offered by this job

Medical/Vision/Dental

401k retirement plan

Paid Time Off

Merchandise discount

EAP resources

Disability insurance

Job summary

Nordstrom, Inc. is seeking a Sales Associate in California to provide exceptional customer service and fashion expertise.

You will deliver the Nordstrom 5-Point Selling Standard, build lasting client relationships, and drive sales by offering personalized styling and trend insights. You’ll nurture a personal client base, stay informed on fashion trends, and collaborate with teammates to ensure a welcoming, high-energy store environment.

Qualifications

• Genuine passion for fashion, styling and customer experience.
• Self-motivated with a track record of hitting targets.
• Strong communication and relationship-building skills with a wide range of customers.
• Team-first mindset and willingness to help teammates and department succeed.
• Comfort with technology and digital selling tools.
• Ability to prioritize and stay organized in a fast-paced, high-volume environment.
• Flexibility to work varied hours including evenings, weekends, and peak periods.

Responsibilities

• Deliver Nordstrom's 5-Point Selling Standard in every customer interaction.
• Build and grow a personal customer base through in-store interactions and digital tools.
• Offer honest, confident style and fit feedback that earns trust and loyalty.
• Set and achieve personal sales goals and stay accountable to results.
• Keep the department ready through stocking, re-merchandising, price markdowns, and inventory counts.
• Stay current on product knowledge and fashion trends to serve as a trusted style resource.
• Show up for your team, communicate openly, and contribute to a positive environment.
• Support a flexible schedule to meet business needs.

Skills

Fashion passion

Customer service

Communication

Relationship building

Teamwork

Tech-savvy

Organizational skills

Flexibility

Job description

Nordstrom, Inc. is seeking a Sales Associate in California to provide exceptional customer service and fashion expertise.

You will deliver the Nordstrom 5-Point Selling Standard, build lasting client relationships, and drive sales by offering personalized styling and trend insights. You’ll nurture a personal client base, stay informed on fashion trends, and collaborate with teammates to ensure a welcoming, high-energy store environment.