Commission-Based Fashion Sales Associate

Nordstrom, Inc.; Schaumburg (IL); On-site; USD 23,000 - 28,000; Full time

Benefits offered by this job

Medical/Vision

Dental

Retirement

Paid Time Away

Life Insurance

Disability

Merchandise Discount

EAP Resources

Job summary

Nordstrom, Inc. is seeking a passionate sales associate to help customers feel confident and look their best.

You will build lasting relationships, offer trusted style advice, and work to meet personal and department sales goals in a fast-paced, fashion-forward environment. Responsibilities include mastering Nordstrom's 5-Point Selling Standard, growing a loyal customer base, staying current on trends, and collaborating with teammates to keep the department productive.

Qualifications

• A genuine passion for fashion, styling, and customer experience.
• A self-motivated, goal-oriented approach with a track record of hitting targets.
• Strong communication and relationship-building skills with a wide range of customers.
• A team-first mindset, looking for ways to help your teammates and department succeed.
• Comfort with technology and digital selling tools.
• The ability to prioritize and stay organized in a fast-paced, high-volume environment.
• Flexibility to work varied hours based on business needs.

Responsibilities

• Deliver Nordstrom's 5-Point Selling Standard in every customer interaction: Say Hello, Small Talk, Be Helpful & Sell, Fashion Authority, Follow-up.
• Build and grow a personal customer base through in-store interactions, outreach, and digital tools.
• Offer honest, confident style and fit feedback that earns trust and drives loyalty.
• Set and achieve personal sales goals, and stay accountable to results.
• Keep the department customer-ready, including stocking, re-merchandising, price markdowns, merchandise recovery, and participate in bi-annual inventory count.
• Stay current on product knowledge and trends to serve as a trusted style resource.
• Show up for your team every shift, communicate openly, contribute to a positive team environment, and pitch in to help the department stay productive.
• Able to commit to a flexible schedule to meet business needs, including evenings, weekends, and peak periods.
• Follow Up - Build lasting relationships to drive predictable business by using the 2-2-2 Method (follow up 2 days, 2 weeks, and 2 months after a purchase), Nordy Club enrollment, and Personal Book (your tool for tracking customers so outreach feels personal)

Skills

Fashion enthusiasm

Goal oriented

Strong communication

Team player

Tech savvy

Organized

Flexible hours

Job description

Nordstrom, Inc. is seeking a passionate sales associate to help customers feel confident and look their best.

You will build lasting relationships, offer trusted style advice, and work to meet personal and department sales goals in a fast-paced, fashion-forward environment. Responsibilities include mastering Nordstrom's 5-Point Selling Standard, growing a loyal customer base, staying current on trends, and collaborating with teammates to keep the department productive.