Fashion Experience Concierge

H&M; Puyallup (WA); On-site; USD 20,000 - 29,000; Part time

Benefits offered by this job

Staff discount

Comprehensive benefits

Job summary

H&M in the United States is seeking a Sales Advisor to deliver outstanding customer service, welcome customers, and guide them through the store to actively sell products and offer guidance. You will apply fashion knowledge to inform customers and support garment care, stock, and back-of-house operations.

The role emphasizes speaking with customers, promoting the Hello Member app, and contributing to visual and commercial excellence.

Qualifications

• Provide excellent customer service and guide customers through the store.
• Willingness to engage with customers to deliver great service.
• Guide customers through fashion trends, stories and products across the store.
• Promote and sell products to customers effectively.
• Actively promote the Customer Loyalty App (Hello Member) and in-store sustainability initiatives.
• Represent the H&M brand positively in all customer interactions.
• Support with commercial or operational actions to reach sales targets with store management.

Responsibilities

• Keep up-to-date with fashion scene, trends, tendencies, styles and brands.
• Share fashion knowledge to provide relevant information to customers.

Skills

Customer service

Communication

Teamwork

Retail sales

Fashion knowledge

Job description

H&M in the United States is seeking a Sales Advisor to deliver outstanding customer service, welcome customers, and guide them through the store to actively sell products and offer guidance. You will apply fashion knowledge to inform customers and support garment care, stock, and back-of-house operations.

The role emphasizes speaking with customers, promoting the Hello Member app, and contributing to visual and commercial excellence.