Fashion Concierge & Customer Experience Pro

Soma; Danbury (CT); On-site; USD 23,000 - 29,000; Part time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k) plan

Merchandise discounts

Professional development

Job summary

Soma is seeking a Sales Associate for the Danbury, CT location to deliver a friendly, customer-centered shopping experience. You will share product knowledge, drive a seamless omnichannel experience, and support store merchandising and operations.

Qualifications include strong communication, teamwork, and a passion for fashion. The role requires flexible availability, the ability to lift up to 50 pounds, and a baseline of customer service excellence.

Qualifications

• Excellent interpersonal and communication skills.
• Passion for fashion and customer service.
• Flexible availability including nights, weekends, and holidays.
• Ability to bend, reach, and lift up to 50 pounds.
• Must be at least 18 years old (varies by state).

Responsibilities

• Welcome customers and provide personalized service.
• Engage in authentic conversations to understand needs and guide purchases.
• Educate customers about loyalty programs and omnichannel tools.
• Assist with merchandising, replenishment, and store organization.
• Maintain a visually inspiring store environment and support teamwork.

Skills

Customer service

Product knowledge

Communication

Teamwork

Tools

POS system

Inventory software

Job description

Soma is seeking a Sales Associate for the Danbury, CT location to deliver a friendly, customer-centered shopping experience. You will share product knowledge, drive a seamless omnichannel experience, and support store merchandising and operations.

Qualifications include strong communication, teamwork, and a passion for fashion. The role requires flexible availability, the ability to lift up to 50 pounds, and a baseline of customer service excellence.