Fashion Sales Associate — Customer-First Experience

Soma; Mission Viejo (CA); On-site; USD 23,000 - 29,000; Part time

Benefits offered by this job

Medical, dental, vision insurance

401(k) plan

Merchandise discounts

Professional development

Community partnerships

Job summary

Soma is seeking a Sales Associate to welcome customers in a customer-focused environment that reflects our hospitality culture. You will share product knowledge, build genuine connections, and provide personalized service on the sales floor and across channels.

Responsibilities include delivering a seamless omnichannel experience, educating customers about loyalty programs, and assisting with merchandising and inventory.

Qualifications

• Passion for fashion and empowering confidence.
• Ability to quickly learn new processes and tools.
• Strong interpersonal and communications skills.
• Flexible availability including nights, weekends, and holidays.

Responsibilities

• Deliver a customer-centered experience reflecting our culture of hospitality.
• Initiate authentic conversations to understand customer needs and provide personalized service.
• Create a seamless omnichannel experience using available tools.
• Educate customers about brand loyalty programs.
• Assist store leaders with merchandising, inventory replenishment, and store organization.
• Maintain a visually inspiring store environment reflecting brand standards.

Skills

Customer service

Communication

Team player

Learn new tools

Job description

Soma is seeking a Sales Associate to welcome customers in a customer-focused environment that reflects our hospitality culture. You will share product knowledge, build genuine connections, and provide personalized service on the sales floor and across channels.

Responsibilities include delivering a seamless omnichannel experience, educating customers about loyalty programs, and assisting with merchandising and inventory.