Sales Associate: Elevate Customer Experience in Fashion

Soma; Upper Arlington (OH); On-site; USD 15,000 - 19,000; Part time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k)

Merchandise discounts

Professional development

Community partnerships

Job summary

Soma is seeking a Sales Associate to greet customers, share product knowledge, and provide personalized service in a store environment focused on hospitality.

Responsibilities include driving a seamless omnichannel experience, educating customers on loyalty programs, and supporting merchandising and inventory tasks while maintaining brand standards and a collaborative team atmosphere.

Qualifications

• Customer-focused approach in a hospitality-driven environment.
• Willingness to learn new processes and tools.
• Strong interpersonal and communication skills.

Responsibilities

• Deliver a customer-centered experience reflecting our hospitality culture.
• Initiate authentic conversations to understand customer needs and provide personalized service.
• Create a seamless omnichannel experience using available tools.
• Educate customers about brand loyalty programs.
• Contribute to store performance by meeting personal goals.
• Assist leadership with merchandising, inventory replenishment, and store organization.
• Maintain a visually inspiring store reflecting brand standards.
• Foster teamwork and collaboration in daily operations.

Skills

Customer service

Interpersonal communication

Team player

Ownership & initiative

Learn tools quickly

Tools

POS/register system

Job description

Soma is seeking a Sales Associate to greet customers, share product knowledge, and provide personalized service in a store environment focused on hospitality.

Responsibilities include driving a seamless omnichannel experience, educating customers on loyalty programs, and supporting merchandising and inventory tasks while maintaining brand standards and a collaborative team atmosphere.